Refund policy
Return Policy – Duking Duds
Eligibility
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Items must be sent back within 14 days of the delivery date.
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Items must be unworn, unwashed, and free of stains, makeup, deodorant, or signs of wear.
Processing
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Returns are processed within 5–7 business days after items are received at our Distribution Center.
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Duking Duds does not provide pre-paid return labels. Customers are responsible for return shipping costs.
Damaged or Incorrect Items
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Damaged, defective, or incorrect items must be reported within 2 days of delivery.
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If not reported within this timeframe, store credit cannot be issued.
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Please email info@DukingDuds.com for assistance.
Return Instructions
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Email info@DukingDuds.com with the subject line: “Return Request”.
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Attach a photo of your original packing slip.
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Ship your return package to the address provided after your request is approved.
Important Notes
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Depending on your shipping method and carrier, return packages may take several days to arrive.
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Please keep your proof of postage and tracking number.
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Duking Duds is not responsible for lost or stolen packages in transit.
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Without proof of delivery, we cannot issue store credit for returned items.