Refund policy

Return Policy – Duking Duds

Eligibility

  • Items must be sent back within 14 days of the delivery date.

  • Items must be unworn, unwashed, and free of stains, makeup, deodorant, or signs of wear.

Processing

  • Returns are processed within 5–7 business days after items are received at our Distribution Center.

  • Duking Duds does not provide pre-paid return labels. Customers are responsible for return shipping costs.

Damaged or Incorrect Items

  • Damaged, defective, or incorrect items must be reported within 2 days of delivery.

  • If not reported within this timeframe, store credit cannot be issued.

  • Please email info@DukingDuds.com for assistance.

Return Instructions

  1. Email info@DukingDuds.com with the subject line: “Return Request”.

  2. Attach a photo of your original packing slip.

  3. Ship your return package to the address provided after your request is approved.

Important Notes

  • Depending on your shipping method and carrier, return packages may take several days to arrive.

  • Please keep your proof of postage and tracking number.

  • Duking Duds is not responsible for lost or stolen packages in transit.

  • Without proof of delivery, we cannot issue store credit for returned items.